ServiceMaintenance and assets
Give staff a clear route for reporting repairs and keep equipment records in a shared register.
OPERATIONS SOFTWARE FOR CARE HOMES
Keep your homes running smoothly.
Give your teams one place to report repairs, request IT help, track equipment and manage purchase orders. Set it up around the way your organisation works.
ServiceKeepILLUSTRATIVE VIEW
YOUR WORKSPACE
Operations Launchpad
Quick access to the tools your home uses every day.
01MaintenanceReport and track repairs
02IT HelpdeskLog and follow IT requests
03Asset RegisterKeep equipment records
04Purchase OrdersManage purchasing
THE SUITE
Everyday tools for the people who run your homes
IT and staff resources
Track IT requests in the helpdesk, map your network and give teams quick access to frequently used staff links.
Purchasing and records
Use dedicated tools for purchase orders, mileage and COSHH records. Keep track of work across your homes with Care Projects.
TAILORED SETUP & REMOTE SUPPORT
Set up for your organisation
Start with the modules your teams need. We’ll agree your home structure, user roles and launchpad branding during onboarding, and scope any bespoke changes separately.
Remote help for your homes
Get help with ServiceKeep accounts, module settings and troubleshooting. The Remote Assist add-on also gives your teams booked time for general IT troubleshooting and screen sharing.
Remote sessions are arranged during UK business hours. Support is subject to the scope agreed at onboarding.
PRICING
Start with one home
Add homes as you roll out. We’ll confirm the scope and any bespoke work before you commit.
ServiceKeep
£149 / home / month
Standard modules and remote support for ServiceKeep during UK business hours.
- Shared launchpad with role-based module access
- Setup for your homes, teams and branding
- One-off onboarding from £495 per organisation
Remote Assist
£99 / home / month
Up to one hour of booked remote IT assistance per home each month.
- Remote troubleshooting and screen sharing
- Help with common software and device issues
- Additional remote time at £75 per hour, agreed in advance
Prices exclude VAT where applicable. Bespoke development and integrations are quoted separately.
LET’S TALK
See how ServiceKeep could work for your homes
Tell us how many homes you support and what you’d like to improve. We’ll use that to tailor the walkthrough.